Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners

MSMSUP100 Mapping and Delivery Guide
Apply workplace context to own job

Version 1.0
Issue Date: May 2024


Qualification -
Unit of Competency MSMSUP100 - Apply workplace context to own job
Description
Employability Skills
Learning Outcomes and Application This unit of competency covers the skills and knowledge required to complete own work activities. This unit of competency applies to personnel who are required to have a working knowledge of the organisation and its processes, products, customers and competitors and to work effectively within organisation procedures. This is a general competency that is performed by all personnel. It applies to an individual working alone or as part of a team/work group and working in liaison with other team members and supervisors.This unit of competency applies to all areas of operation.No licensing, legislative or certification requirements apply to this unit at the time of publication.
Duration and Setting X weeks, nominally xx hours, delivered in a classroom/online/blended learning setting.

The unit should be assessed holistically and the judgement of competence based on a holistic assessment of the evidence.

The collection of performance evidence:

should occur over a range of situations which include typical disruptions to normal, smooth operations

will typically include a supervisor/third-party report focusing on consistent performance and problem recognition and solving. A supervisor/third-party report must be prepared by someone who has a direct, relevant, current relationship with the person being assessed and who is in a position to form a judgement on workplace performance relevant to the unit of competency

may use industry-based simulation for all or part of the unit particularly where safety, lack of opportunity or significant cost is an issue.

Assessment should occur in operational workplace situations. Where this is not possible, or where personal safety or environmental damage are limiting factors, assessment must occur in a sufficiently rigorous simulated environment reflecting realistic operational workplace conditions. This must cover all aspects of workplace performance, including environment, task skills, task management skills, contingency management skills and job role environment skills.

Assessment in a simulated environment should use evidence collected from one or more of:

walk-throughs

pilot plant operation

demonstration of skills

industry based case studies/scenarios

‘what ifs’.

Knowledge evidence may be collected concurrently with performance evidence (provided a record is kept) or through an independent process, such as workbooks, written assessments or interviews (provided a record is kept).

Assessment processes and techniques must be appropriate to the language, literacy and numeracy requirements of the work being performed and the needs of the candidate.

Conditions for assessment must include access to all tools, equipment, materials and documentation required, including relevant workplace procedures, product and manufacturing specifications associated with this unit.

The regulatory framework will be reflected in workplace policies and procedures and is not required to be independently assessed.

Foundation skills are integral to competent performance of the unit and should not be assessed separately.

As a minimum, assessors must satisfy the Standards for Registered Training Organisations 2015 assessor requirements.
Prerequisites/co-requisites
Competency Field Support
Development and validation strategy and guide for assessors and learners Student Learning Resources Handouts
Activities 		Slides
PPT 		Assessment 1 Assessment 2 Assessment 3 Assessment 4
Elements of Competency Performance Criteria              
Element: Identify industry sector
       
Element: Identify the industry sector
       
Element: Recognise the major competitors in the industry and their products
       
Element: State the major external issues facing the industry
       


Evidence Required

List the assessment methods to be used and the context and resources required for assessment. Copy and paste the relevant sections from the evidence guide below and then re-write these in plain English.

Elements describe the essential outcomes

Performance criteria describe the performance needed to demonstrate achievement of the element

1

Identify industry sector

1.1

Identify the industry sector

1.2

Recognise the major competitors in the industry and their products

1.3

State the major external issues facing the industry

2

Identify products and customers

2.1

Name company products

2.2

State needs of external customers in line with organisation priorities

2.3

State needs of internal customers

2.4

Identify own role in meeting customer requirements

3

Recognise plant structure and processes

3.1

Identify key production sites/areas

3.2

State own role in organisational structure

3.3

Describe the production process relevant to own work area and relationship with other parts of the production process

4

Identify own workplace responsibilities

4.1

Identify company objectives

4.2

Identify organisational policies and guidelines in relation to job role

4.3

State key responsibilities, including work health and safety (WHS) of own section/team

4.4

Identify task requirements within work role

4.5

Describe own role in achieving section/team, plant and company objectives

5

Follow workplace procedures

5.1

Identify existing procedures relevant to job role

5.2

Follow procedures in undertaking tasks

5.3

Seek advice from relevant personnel in clarifying procedures when appropriate

6

Recognise quality requirements

6.1

Identify instances of variation in quality from specifications or procedures

6.2

Identify basic quality concepts to work activities

6.3

Follow organisation procedures for reporting and managing variations

6.4

Report problems with materials/product quality to appropriate person

6.5

Follow organisation procedures for identifying and suggesting improvements to improve product quality

6.6

Work within the organisation quality system

7

Plan and follow a personal daily routine

7.1

Plan own daily routine to take into account rosters, industrial agreements and workplace procedures

7.2

Seek clarification of requirements of tasks when appropriate

7.3

Agree achievable time and other performance measures

7.4

Complete tasks and identify and report variations to plan

Evidence required to demonstrate competence in this unit must be relevant to and satisfy the requirements of the elements and performance criteria and include the ability to:

use information contained in:

standard operating procedures (SOPs)

safety, hazard and incident procedures

maintenance logs

identify processes relevant to work role

identify work requirements and follow work instructions

identify own and team/section role in meeting company objectives, including safety objectives and customer requirements

identify the organisation’s internal and external customers

request advice and seek clarification in relation to job/work environment

identify and apply quality standards

recognise and report variations in quality and/or non-conformances

identify routine problems and take corrective actions as required

complete workplace forms and records

Evidence must be provided that demonstrates knowledge of:

organisation procedures, including:

safety, emergency and hazard control

relevant SOPs

the context in which the organisation operates, including:

the sector

major competitors

major external issues

organisation goals, objectives and targets

the impact of organisation procedures in own work, including:

equal employment opportunity (EEO) policies and procedures

ethical standards

work health and safety (WHS) policies, procedures and programs

quality and continuous improvement processes and standards.

Submission Requirements

List each assessment task's title, type (eg project, observation/demonstration, essay, assignment, checklist) and due date here

Assessment task 1: [title]      Due date:

(add new lines for each of the assessment tasks)

Assessment Tasks

Copy and paste from the following data to produce each assessment task. Write these in plain English and spell out how, when and where the task is to be carried out, under what conditions, and what resources are needed. Include guidelines about how well the candidate has to perform a task for it to be judged satisfactory.

Elements describe the essential outcomes

Performance criteria describe the performance needed to demonstrate achievement of the element

1

Identify industry sector

1.1

Identify the industry sector

1.2

Recognise the major competitors in the industry and their products

1.3

State the major external issues facing the industry

2

Identify products and customers

2.1

Name company products

2.2

State needs of external customers in line with organisation priorities

2.3

State needs of internal customers

2.4

Identify own role in meeting customer requirements

3

Recognise plant structure and processes

3.1

Identify key production sites/areas

3.2

State own role in organisational structure

3.3

Describe the production process relevant to own work area and relationship with other parts of the production process

4

Identify own workplace responsibilities

4.1

Identify company objectives

4.2

Identify organisational policies and guidelines in relation to job role

4.3

State key responsibilities, including work health and safety (WHS) of own section/team

4.4

Identify task requirements within work role

4.5

Describe own role in achieving section/team, plant and company objectives

5

Follow workplace procedures

5.1

Identify existing procedures relevant to job role

5.2

Follow procedures in undertaking tasks

5.3

Seek advice from relevant personnel in clarifying procedures when appropriate

6

Recognise quality requirements

6.1

Identify instances of variation in quality from specifications or procedures

6.2

Identify basic quality concepts to work activities

6.3

Follow organisation procedures for reporting and managing variations

6.4

Report problems with materials/product quality to appropriate person

6.5

Follow organisation procedures for identifying and suggesting improvements to improve product quality

6.6

Work within the organisation quality system

7

Plan and follow a personal daily routine

7.1

Plan own daily routine to take into account rosters, industrial agreements and workplace procedures

7.2

Seek clarification of requirements of tasks when appropriate

7.3

Agree achievable time and other performance measures

7.4

Complete tasks and identify and report variations to plan

This field allows for different work environments and conditions that may affect performance. Essential operating conditions that may be present (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) are included.

Regulatory framework

The latest version of all legislation, regulations, industry codes of practice and Australian/international standards, or the version specified by the local regulatory authority, must be used, and include one or more of the following:

· legislative requirements, including work health and safety (WHS)

· industry codes of practice and guidelines

· environmental regulations and guidelines

· Australian and other standards

licence and certification requirements

Procedures

All operations must be performed in accordance with relevant procedures.

Procedures are written, verbal, visual, computer-based or in some other form, and include one or more of the following:

emergency procedures

work instructions

standard operating procedures (SOPs)

safe work method statements (SWMS)

formulas/recipes

batch sheets

temporary instructions

any similar instructions provided for the smooth running of the plant

Routine problems

Routine problems must be reported and corrective action taken according to relevant procedures.

Routine problems include one or more of the following:

changes to the normal situation

changes to the daily routine

quality variations

changes to the process inputs

changes in the process

Corrective actions

Corrective actions include one or more of the following:

reporting to an appropriate person

taking action specified in procedures

Appropriate personnel

Appropriate personnel include one or more of the following:

supervisor

more senior operator

other designated personnel

Copy and paste from the following performance criteria to create an observation checklist for each task. When you have finished writing your assessment tool every one of these must have been addressed, preferably several times in a variety of contexts. To ensure this occurs download the assessment matrix for the unit; enter each assessment task as a column header and place check marks against each performance criteria that task addresses.

Observation Checklist

Tasks to be observed according to workplace/college/TAFE policy and procedures, relevant legislation and Codes of Practice Yes No Comments/feedback
 
 
 
 

Forms

Assessment Cover Sheet

MSMSUP100 - Apply workplace context to own job
Assessment task 1: [title]

Student name:

Student ID:

I declare that the assessment tasks submitted for this unit are my own work.

Student signature:

Result: Competent Not yet competent

Feedback to student

 

 

 

 

 

 

 

 

Assessor name:

Signature:

Date:

Assessment Record Sheet

MSMSUP100 - Apply workplace context to own job

Student name:

Student ID:

Assessment task 1: [title] Result: Competent Not yet competent

(add lines for each task)

Feedback to student:

 

 

 

 

 

 

 

 

Overall assessment result: Competent Not yet competent

Assessor name:

Signature:

Date:

Student signature:

Date: